To do this, you will have to try enabling and disabling different power-saving features until you reach a combination of features where the power cable remains plugged in and the scanner works as well. If you want to keep the power cable plugged in though and don’t want to set your laptop to power saving mode either, then you will need to set up a custom power plan which makes the computer think it’s running on battery. (Or you can just remove the power cable when scanning) You can do so by clicking on the battery icon in the taskbar and clicking on Power saver. The easiest way to fix this issue is to put your laptop on power saving mode when scanning. If the problem only occurs for you when your computer’s power cable is plugged in (and not when it’s running on battery) then there are some problems in the USB cable. Some users have also found the problem to have been caused because of the USB power that was going into the scanner. Now run the application and use it to send scanning requests to your scanner. Move to the compatibility tab and select the checkbox behind “ Run this program in compatibility mode for”įrom the drop-down list, select “ Windows 8” Once installed, right click on the application icon and select
Canon scangear windows 10 install#
Once downloaded, install the application. Go to this link to enter your scanner’s model and follow the on-screen instructions to download the utility. Follow these steps:įirstly you need to download the Canon MF Toolbox from the Canon website. Most of the users reported issues with Canon scanners so the first method deals with resolving the issue on a Canon scanner. This happens with both PCs using the appropriate software and also using the Windows Scan software in Windows 10 and the free version from the App store.”įollowing were the fixes reported by other users that seems to have done the trick. Scanner then hangs and it takes Task manager to end task before I can use it again.
Canon scangear windows 10 for windows 10#
The user originally stated the following on the Microsoft Forum, “Using the Canon software for Windows 10 (64bit) I press preview scan and the scanner runs through its cycle and produces a preview, I then press Scan, the scanner gets 28% of the way down the bed and stops. The majority of users have reported the Canon Scan has stopped working. Soon after updating to Windows 10, many users have faced the issue of being unable to connect to their Canon printers and scanners.